Data protection

299 date's Privacy Policy — Your Data is Protected

Your personal information matters to us. Here you'll find a clear, detailed explanation of how 299 date collects, uses, and keeps your data safe.

Last Updated: January 2026

Our Commitment to Protecting Your Data

Your privacy is our top priority at 299 date. See the key pillars of our data protection approach below.

🔐
SSL Encryption
All your data is protected with 256-bit SSL encryption. Logins, payments, and any information you share are fully encrypted end-to-end.
🚫
No Third-Party Sharing
Your personal information is never sold or transferred to any advertiser or third party. Your data is used solely to provide the service.
🛡️
Secure Data Storage
Your data is stored on secure servers. Regular security audits and updates are carried out to ensure the highest level of protection.
👁️
Transparent data use
What data is collected and why is communicated clearly and upfront. No hidden data collection — full transparency is the 299 date way.
Your Controls
You can view, correct, or request deletion of your information at any time. You have full control over your personal data.
⏱️
Scheduled Deletion
No data is retained beyond the required period. Once an account is closed, your information is deleted within the designated timeframe.

Our Commitment: Your privacy is protected at 299 date. We never sell your personal information to third parties or use it for unnecessary purposes without your consent.

1 Introduction

299 date is a trusted online betting and gaming platform in Bangladesh. This Privacy Policy explains how 299 date collects, stores, uses, and protects your personal information.

By creating an account on 299 date, using the platform, or contacting us, you are voluntarily agreeing to this Privacy Policy. Please read it carefully before using the platform.

This Privacy Policy applies to the 299 date website, mobile version, and any applications launched in the future. If you disagree with any part of this policy, please stop using the platform and contact us.

This Privacy Policy has been written in Bengali so all users in Bangladesh can easily understand it. In the event of any interpretive conflict, the Bengali version shall be considered the definitive text.

2 What information we collect

299 date only collects information that is necessary to provide our services and ensure security. Collecting unnecessary data goes against our policy.

Information You Provide Directly

Information you provide directly includes:

  • Full Name & Date of Birth (for age verification)
  • Mobile number (for account verification and communication)
  • Email address (optional, for notifications)
  • National ID or passport number (for KYC verification)
  • Payment details such as bKash/Nagad number (for transactions)
  • Any support messages or feedback you submit

Automatically Collected Information

When you use the platform, certain information is collected automatically:

Data Type Purpose
IP address Security & Fraud Prevention
Device Information (OS, Browser) Service quality improvement
Login time & location Account Security
Gaming & betting activity Service delivery & dispute resolution
Transaction history Financial Records & Compliance
Cookies & Session Data User experience improvement

299 date never stores your bank account PIN, password, or full payment card number. Sensitive payment information is handled directly through our payment processors.

3 How we use your information

299 date uses your data only for specific, legitimate purposes. It is never used for anything else without your consent.

Primary purposes of use

  • Account management: For registration, login, password recovery, and account verification.
  • Service Delivery: For betting, gaming, and payment processing.
  • Customer support: For complaints, questions, or help resolving any issue.
  • Security: For fraud detection, account security, and prevention of illegal activity.
  • Legal compliance: To meet regulatory requirements and maintain KYC/AML compliance.
  • Promotional communications: Only to send bonus and offer notifications, with your consent.
  • Analytics & Improvement: Anonymous statistical analysis to improve platform performance.

Please note: If you no longer wish to receive promotional messages from 299 date, you can turn off notifications in your settings or contact our support team at any time.

4 Data sharing & disclosure

299 date does not generally share your personal information with third parties. However, limited information may be shared in the specific circumstances outlined below.

When Your Data May Be Shared

  • Payment Processors: To process transactions via bKash, Nagad, or other approved payment processors.
  • Legal Obligations: Upon a valid court order or lawful request from a law enforcement authority.
  • Fraud Prevention: To relevant authorities in investigations involving money laundering or major fraud.
  • Technology Partners: Only with technology providers essential to operating the service, under strict confidentiality agreements.
  • Business transfers: If ownership of the company changes, you will be notified in advance.

299 date does not sell your information to any advertisers, data brokers, or marketing companies. This is our unwavering policy.

5 Cookie policy

299 date uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

Cookie Type

Cookie Type Purpose Can it be disabled?
Essential Cookies Login sessions, security No (required)
Performance cookies Monitoring site speed and performance Yes
Functional Cookies Remembering language preferences and user settings Yes
Analytics Cookies Anonymous user behavior analysis Yes

Cookie controls

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may cause certain features to stop working correctly and could affect your ability to log in.

6 Data security measures

299 date employs industry-leading technical and administrative measures to keep your information secure.

Technical Security

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • Firewall & Intrusion Detection System
  • Regular Security Audits & Penetration Testing
  • Two-factor authentication (2FA) support
  • Automatic alerts for suspicious logins

Administrative Security

  • Only authorised staff members can access your information
  • All staff are bound by confidentiality agreements
  • Regular Staff Training & Data Protection Awareness
  • Complete Access Logs for Data

No online system is 100% secure. However, 299 date is committed to maintaining the highest security standards. If you notice anything suspicious on your account, let us know immediately.

7 Your Rights

As a 299 date user, you have the following rights over your personal data.

Right to Access
You can request to know what information we hold about you.
Right to rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data under certain conditions.
Right to Restrict Processing
You can request that the processing of your data be restricted in certain circumstances.
Right to Portability
You may request a download of a copy of your data.
Right to object
You may opt out of promotional communications or object to specific uses of your data.

To exercise any of these rights, email us at support@299date.bet. We typically respond within 30 business days. Some requests may be limited due to legal obligations.

8 Data Retention & Deletion

299 date does not retain your data beyond the period it is needed. Different types of data have different retention periods.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Compliance
Financial transaction records 7 Years Financial Regulatory Requirements
KYC documents 5 years after account closure AML compliance
Gaming logs 3 years Dispute Resolution
Support Messages 2 years Service Quality Monitoring
Marketing Preferences Until you change it Based on Your Preferences

Once the retention period ends, your data is securely deleted or anonymised so it can no longer be linked back to you.

9 Children's Privacy

299 date is strictly an adults-only (18+) platform. We do not knowingly collect any information from anyone under the age of 18.

Age verification is mandatory at registration. If we discover that a minor has created an account, we will immediately suspend it and delete all associated data.

If you believe a child or minor is using 299 date, please contact us immediately. We take this very seriously.

10 Policy updates

299 date may update this Privacy Policy from time to time, due to business changes, new legal requirements, or service improvements.

We will notify you before making any significant changes. The date of the latest update will always be shown at the top of this policy.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

For significant changes, we will notify you in advance via your registered mobile number or email.

11 Contact Us

If you have any questions or complaints about this Privacy Policy, or wish to exercise your rights, please get in touch with us:

  • 📧 Email: support@299date.bet
  • ⏰ Support Hours: 24/7, 7 days a week
  • 🌐 Website: 299date.bet

We aim to respond within 24–48 hours. For complex requests, please allow up to 30 business days.

We take every privacy concern you raise with the utmost seriousness. Your trust is our most valuable asset.

Control your personal data

To view, update, or delete your account information, reach out to our support team. We're always here to help.

Play safe at 299 date

Your privacy and security are fully protected. Join now and enjoy gaming on a platform you can trust.

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